Viewpoints by Thomas Shola, at John Hancock Retirement

Thom is responsible for the development, execution, and oversight of all John Hancock risk management and information security activities, with an emphasis on cybersecurity and continuous improvement of the technical aspects of risk management and security posture. Thom has more than 31 years’ experience in the financial services industry. He holds certifications in Lean Six Sigma, Third-Party Risk Professional and Certified Information Systems Security Professional.
Prior to joining John Hancock, Thom was with Santander Bank from 2013 to 2017 as head of event escalation and policy assurance, operational risk management. Before that he worked at the Royal Bank of Scotland as head of Americas’ fraud operations. Thom earned a B.S. in Business Management from Bryant College and an M.S. in Cybersecurity Policy and Governance from Boston College. Thom is based in Boston, Massachusetts.
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Seven back-to-office cybersecurity tips
As you begin to bring employees back to the office, you may need to take special steps to safeguard your company’s network.
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How to protect your small business from COVID-19-related scams and cybersecurity threats
The federal aid made available by the CARES Act, combined with widespread anxiety and uncertainty, creates perfect conditions for scammers and hackers. Having the right controls in place can help you protect your business and your employees from hacking and fraud.
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Eight ways to protect your online personal information—including your retirement plan
Understand online risks and how you can stay safe when it comes to personal information—such as your retirement plan.
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Cybersecurity and your 401(k) plan fiduciary duties
Did you know that systems and data security fall within a retirement plan fiduciary’s duties?
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