Viewpoints by Thomas Shola, at John Hancock Retirement
Thom is responsible for the development, execution, and oversight of all John Hancock risk management and information security activities, with an emphasis on cybersecurity and continuous improvement of the technical aspects of risk management and security posture. Thom has more than 31 years’ experience in the financial services industry. He holds certifications in Lean Six Sigma, Third-Party Risk Professional and Certified Information Systems Security Professional.
Prior to joining John Hancock, Thom was with Santander Bank from 2013 to 2017 as head of event escalation and policy assurance, operational risk management. Before that he worked at the Royal Bank of Scotland as head of Americas’ fraud operations. Thom earned a B.S. in Business Management from Bryant College and an M.S. in Cybersecurity Policy and Governance from Boston College. Thom is based in Boston, Massachusetts.
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