Participant address management

Sign up with this form to allow your participants to manage their addresses on the John Hancock website.

You are all set!

The participant address management feature will be added to your plan as soon as administratively feasible following the submission of this request. You’ll receive notification from the John Hancock message center when this service is available for your participants. 

Remember—The key to success with this service is to update your payroll and human resource records in a timely manner when you’re notified of an address change. You’ll be notified each time a participant makes an update and can review it on the plan sponsor website under census information.