A proven leader

We make retirement plans work with our steadfast commitment to partner and client satisfaction and to participant engagement. But don't just take our word for it—see what the industry has to say!

Recognized for our partner support

We’re proud to be recognized for the services we provide our plan sponsors and financial professionals.

  • #1 recordkeeper in the midmarket 

    Plan assets > $50M–$200M

    PLANSPONSOR, 20211

  • #1 overall

    • #1 in participant services
    • #1 in sponsor services
    • #1 in service teams and support
    • #1 in plan administration
  • Top recordkeeper 

    by net recommendation/promoter score in the midmarket


Awards for our participant experience

Helping participants plug into the power of their retirement plan

Our award-winning clients

Congratulations to our plan sponsors for their industry-leading plans!

1 PLANSPONSOR "2020 Best in Class DC Providers", January 2021. 2 “Top DC Industry Wholesalers 2020,” NAPA, 2020. 3 “Cogent Syndicated Unveils Leaders in DC Plan Sponsor Client Satisfaction,” Escalent and Cogent Syndicated, 2020. 4 "When it comes to advisor support during COVID-19, a few asset managers and recordkeepers are pulling ahead,” NMG Consulting, June 2020. 5 2020 Spotlight Awards , Global Communications Competition,  John Hancock Participant Engagement Program, League of American Communications Professionals LLC (LACP), 11/2020. 6 “DALBAR’s State of the Industry—Online Enrollment,” #2 for guided online enrollment and #5 for Express Enroll, DALBAR, Inc., October 2020. 7 “2020 Visionaries,” Financial Communications Society (FCS) Awards, Bronze award in consumer/retail for My Learning Center, September 2020.  "The American Business Awards," Stevie Awards Inc., 2020. 9 “John Hancock’s focus on family earns kudos from Eddy judges ,” Pensions & Investments, March 2020. 10 2019 Newsweek Best Customer Service Award, Newsweek, 2019. 11 “2020 Plan Sponsor of the Year, Corporate 401(k) >$100MM–$250MM,” PLANSPONSOR 2020. 12 2021 Eddy Awards, Pensions & Investments, 2021. 13 “2020 Spotlight Awards,” Global Communications Competition, Top 100 Winners' Gallery, LACP, 2020. 14 "2020 Signature Awards," Plan Sponsor Council of America, COVID-19 Campaigns, 2021. 15 "PLANSPONSOR is pleased to announce the 2021 Plan Sponsor of the Year finalists, Corporate 401(k) $25MM–$50MM," PLANSPONSOR, May 2021.  16 "2021 Service Stars," PLANSPONSOR, June 2021.

MGTS-P44633-GE 04/21 44633  MGR0409211596993