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If you have a valid account with us, you will receive an email with instructions to reset your password.
An error occurred while processing your request. Please try again later.
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You provide your team with a valuable benefit—a retirement savings plan. We provide participants with personalized guidance to help them create a plan to meet their unique goals.
Participants can connect with all their John Hancock plans, viewing their overall balance and engaging with each individual plan. Personalized tools and resources help them set goals, increase their financial literacy, and manage their finances on the way to retirement readiness.
With facial recognition and touch ID, participants can use the mobile app to enroll in the plan, view account details, make changes to contributions and investments, and use helpful financial tools.
Our engagement program delivers personalized suggestions throughout the year right to your participants' inboxes to help them meet their financial goals.
Sometimes, people need someone to talk to for help making decisions at critical financial milestones. We have a dedicated call center of licensed associates who are here to help with enrollment, consolidation,¹ in-plan advice, and transition support.
John Hancock internal data based on the open-architecture enrollment experience, 3/27/21–5/28/21.
Internal data for John Hancock's group annuity platform, January–December 2022
John Hancock group annuity and open-architecture platforms, May–November 2020.
John Hancock open-architecture platform, 6/1/20–5/31/21.
John Hancock internal data as of June 2021 for open-architecture plans.
Participants who want help selecting and managing their investments can enroll in Retirement Advice. They’ll receive a personalized saving and investing strategy, as well as ongoing, professional management of their investments. The advice is supported by Morningstar, an independent registered investment adviser, with one-on-one help provided over the phone by a dedicated team of John Hancock specialists.⁴
My Learning Center offers participants a financial wellness assessment and score and provides a customized learning experience.
With a comprehensive view of their finances, participants can get insight on their spending and manage their household budget.
We make it easy for participants to save for the unexpected with recurring transfers to an emergency savings account.
Participants and their families can access practical tools and resources for help navigating the college planning and application process.
We offer a broad range of materials and education in Spanish to help participants strengthen their financial well-being and make the most of your retirement plan.
Help your participants understand the financial concepts they need to save for retirement while trying to balance work, family, and personal well-being.
Our ninth annual survey shows a clear connection between workers’ actions, their financial situation, and their level of stress—underscoring the importance of retirement planning and financial wellness resources.
May 8, 2024
May 2, 2024
April 23, 2024
April 5, 2024
1 As other options are available, participants are encouraged to review all of their options to determine if combining their retirement accounts is suitable for them. 2 “DALBAR’s State of the Industry—Online Enrollment,” DALBAR, October 2020. 3 In November 2022, John Hancock commissioned our ninth annual stress, finances, and well-being survey with the respected research firm Edelman Public Relations Worldwide Canada (Edelman). An online survey of 3,825 workers was conducted between 11/29/22 and 12/14/22 to learn more about individual stress levels, their causes and effects, and strategies for relief. John Hancock and Edelman are not affiliated, and neither is responsible for the liabilities of the other. 4 Participation in John Hancock Personalized Retirement Advice (Retirement Advice) does not guarantee investment success. All investing involves risk, including possible loss of principal. Fees for this service are based on a tiered schedule and vary by account balance. For more information, consult the John Hancock Personalized Retirement Advice Investment Advisory Agreement. John Hancock Personal Financial Services, LLC (JHPFS), a registered investment adviser and affiliate of John Hancock Retirement Plan Services LLC (JHRPS), is the investment manager of the Retirement Advice program. JHPFS has selected Morningstar Investment Management LLC, a registered investment advisor and wholly owned subsidiary of Morningstar, Inc., to act as the “independent financial expert” (as defined in the U.S. Department of Labor’s Advisory Opinion 2001-09A) for Retirement Advice. JHPFS monitors Morningstar Investment Management’s performance. Morningstar Investment Management LLC is not affiliated with JHRPS, JHPFS, or its affiliates. JHPFS acts as a fiduciary with respect to the management of Retirement Advice investments.
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