May 5, 2025
How recessions can affect retirement savings
Do you worry about how a recession could affect your retirement savings? We’ll help you understand recessions and what you can do to help your savings weather the storm.
We believe in the power of a plan
You provide your team with a valuable benefit—a retirement savings plan. We provide participants with personalized guidance to help them create a plan to meet their unique goals.
A personalized experience
We help participants plug into the power of their plan through consistent, holistic, and personalized guidance and engagement.
Participant website
Participants can connect with all their Manulife John Hancock Retirement plans, viewing their overall balance and engaging with each individual plan. Personalized tools and resources help them set goals, increase their financial literacy, and manage their finances on the way to retirement readiness.
Mobile app
With facial recognition and touch ID, participants can use the mobile app to enroll in the plan, view account details, make changes to contributions and investments, and use helpful financial tools.
Proactive outreach
Our engagement program delivers personalized suggestions throughout the year right to your participants' inboxes to help them meet their financial goals.
One-on-one assistance
Sometimes, people need someone to talk to for help making decisions at critical financial milestones. We have a dedicated call center of licensed associates who are here to help with enrollment, consolidation,¹ in-plan advice, and transition support.
Our award-winning² online enrollment gets people saving, guiding them through the process and their choices
View our express enrollment video
Our online enrollment and personalized guidance encourage plan participation and inspire action
Manulife John Hancock Retirement internal data based on the open-architecture enrollment experience, 3/27/21–5/28/21.
Online enrollment achieves higher deferral rates than paper-based enrollment
Internal data for Manulife John Hancock Retirement's group annuity platform, January–December 2022
A plan for retirement spending and income
Our groundbreaking retirement planner3 uses data and predictive analytics to show participants their projected income and spending needs in retirement. Participants can further personalize and model their projections by adding their education level, health factors, or retirement details to fine-tune their plan.
View our retirement planner video
of retirement planner users added information to further personalize their retirement strategy
Manulife John Hancock Retirement group annuity and open-architecture platforms, May–November 2020.
of retirement planner users increased their contribution rate, with an average increase of 4.2%
Manulife John Hancock Retirement open-architecture platform, 6/1/20–5/31/21.
A plan for investing
We help participants create and implement an investment strategy, whether they want to invest on their own, receive some guidance, or have their savings professionally managed.
say having their retirement savings professionally managed improves how prepared they feel for retirement⁴
more participants were on track for retirement after enrolling in John Hancock Personalized Retirement Advice (Retirement Advice)⁵
Manulife John Hancock Retirement internal data as of June 2021 for open-architecture plans.
Retirement Advice for help with investments
Participants who want help selecting and managing their investments can enroll in Retirement Advice. They’ll receive a personalized saving and investing strategy, as well as ongoing, professional management of their investments. The advice is supported by Morningstar, an independent registered investment adviser, with one-on-one help provided over the phone by a dedicated team of Manulife John Hancock Retirement specialists.⁵
A plan for financial wellness
To enable saving for retirement, we help participants assess their financial wellness and provide them with a personalized action plan to help them manage their overall finances.
Help with financial literacy
My Learning Center offers participants a financial wellness assessment and score and provides a customized learning experience.
Achieving retirement balance
As participants get closer to retirement, we can help them find a balance between living well today and saving enough for a comfortable tomorrow.
Emergency savings
We make it easy for participants to save for the unexpected with recurring transfers to an emergency savings account.
College planning guidance
Participants and their families can access practical tools and resources for help navigating the college planning and application process.
Providing an inclusive experience for your Spanish-speaking participants
We offer a broad range of materials and education in Spanish to help participants strengthen their financial well-being and make the most of your retirement plan.
Education resources to help participants make financial decisions
Help your participants understand the financial concepts they need to save for retirement while trying to balance work, family, and personal well-being.
Financial resilience and longevity
Our tenth annual survey of American workers reveals how different generations are juggling their finances while preparing for a longer retirement.
Dive into the details
Contact your representative to learn more about our personalized participant experience.
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We'll put the recent tariff and stock market headlines in perspective to help you weather these short-term changes and keep a long-term focus on your retirement accounts.
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Many online retailers offer shoppers the option to buy now, pay later. Find out how this option works and factors to consider to help you decide if it’s suitable for you.
1 As other options are available, participants are encouraged to review all of their options to determine if combining their retirement accounts is suitable for them. 2 “DALBAR’s State of the Industry—Online Enrollment,” #2 for both guided and express enrollment experiences, DALBAR, Inc., April 2023. 3 The projected retirement income estimates for your current John Hancock accounts, future contributions, employer contributions (if applicable), and other accounts set aside for retirement used in this calculator are hypothetical, for illustrative purposes only, and do not constitute investment advice. Results are not guaranteed and do not represent the current or future performance of any specific account or investment. Due to market fluctuations and other factors, it is possible that investment objectives may not be met. Investing involves risks, and past performance does not guarantee future results. 4 In November 2022, John Hancock commissioned our ninth annual stress, finances, and well-being survey with the respected research firm Edelman Public Relations Worldwide Canada (Edelman). An online survey of 3,825 workers was conducted between 11/29/22 and 12/14/22 to learn more about individual stress levels, their causes and effects, and strategies for relief. John Hancock and Edelman are not affiliated, and neither is responsible for the liabilities of the other. 5 Participation in John Hancock Personalized Retirement Advice (Retirement Advice) does not guarantee investment success. All investing involves risk, including possible loss of principal. Fees for this service are based on a tiered schedule and vary by account balance. For more information, consult the John Hancock Personalized Retirement Advice Investment Advisory Agreement. John Hancock Personal Financial Services, LLC (JHPFS), a registered investment adviser and affiliate of John Hancock Retirement Plan Services LLC (JHRPS), is the investment manager of the Retirement Advice program. JHPFS has selected Morningstar Investment Management LLC, a registered investment advisor and wholly owned subsidiary of Morningstar, Inc., to act as the “independent financial expert” (as defined in the U.S. Department of Labor’s Advisory Opinion 2001-09A) for Retirement Advice. JHPFS monitors Morningstar Investment Management’s performance. Morningstar Investment Management LLC is not affiliated with JHRPS, JHPFS, or its affiliates. JHPFS acts as a fiduciary with respect to the management of Retirement Advice investments.
Important disclosures
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