Access your account
Participant website
800-395-1113
Monday through Friday
8:00 A.M. to 8:00 P.M. Eastern time
Supplemental income union plans
800-560-3243
Monday through Friday
8:00 A.M. to 6:00 P.M. Eastern time
Signature plan sponsors
Open architecture plan sponsors
Financial professional log in for retirement.johnhancock.com
Access other websites
Confirm your account
We’ve sent an email to {0}. Click the link in the email to confirm your account.
Financial representative agreement
John Hancock Life Insurance Company (U.S.A) and John Hancock Life Insurance Company of New York are collectively referred to as “John Hancock”. This website has been approved by John Hancock only and may require further approval from a registered representative’s supervising broker/dealer firm, and is intended for financial representative use only. I acknowledge that I am a financial representative of Third Party Administrator, and that I take full responsibility for ensuring that this material has been approved by my supervising broker-dealer firm.
Financial professional resources
Use our tools for help building your retirement practice and managing your retirement plans.
Plan manager
Use plan manager to automate your service strategy—saving you time and improving your productivity.
Coach's Corner
Use our prospecting tool to identify prospects, get actionable ideas to help you open doors, and generate a custom needs analysis geared to each prospect.
Onboarding resource center
Our digital resources help you get off on the right foot onboarding new plans and newly eligible participants to John Hancock.
Additional resources
ERISA compliance calendar
Keep track of key plan-related events and deadlines for 401(k) plans with our compliance calendar
COLA limits
View a summary of the 2020 IRS contribution limits
2020 plan sponsor deadline extensions
Stay informed of the recent extensions from the IRS