Making decisions easier and lives better
We help people around the world confidently save and invest for their retirement goals.
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8.6M global participants2
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$332.1B global assets under management and administration (AUMA)2
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8th largest global DC plan provider3
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3.2M U.S. participants4
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Over $188B U.S. AUMA4
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>55,000 U.S. plans4
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A responsive service model
Flexible to the needs of your business, we'll partner with the professionals you’ve chosen for your plan.
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A plan designed around you
We’ll ask you what you want out of your retirement program work with your partners to design it around your goals, not ours.
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Data to drive decision-making
We use data intelligently to help guide plan sponsor and participant decision-making and to track outcomes.
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Delivering retirement readiness
Using personalization and proactive engagement, our participant experience motivates people to take action to help them achieve their retirement goals.
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John Hancock Retirement launches prospect finder tool for financial professionals to help build scale and efficiency John Hancock wholesalers again recognized among the top providers of defined contribution services John Hancock Retirement's latest State of the Participant report finds more than half of plan participants are retirement ready with at least 70% income replacement New John Hancock Retirement report reveals surprising contradictions in how pandemic is affecting employees John Hancock Retirement brings Signature Fiduciary Connect to plan sponsors seeking additional support in offering workplace 401(k)s
Recent press releases
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“Re-Examining the Default Retirement Age,” PLANSPONSOR “What employers need to know about the Biden Administration’s loan forgiveness plan,” Benefits PRO “How Plans Can Help Challenged Retirement Savers In 2023,” Financial Advisor “How to support employee financial wellbeing and get their attention during times of stress,” Benefits PRO “Portable retirement plans offer niche alternative for gig workers, job jumpers,” MarketWatch
Press coverage
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Talent
We're fostering diversity at all levels in the organization, which is reflective of the communities we serve.
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Culture
Our goal is to create a workplace culture in which colleagues thrive because they belong and can bring their authentic selves to work.
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Community
We're working to create strong partnerships and diversity, equity, and inclusion (DEI) support in the external communities in which we live, work, and serve.
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Business
We're reviewing processes and partnerships to ensure alignment of our DEI goals and values.
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Our environment
Reduce the impact of our operations on the physical environment and invest in supporting the transition to a lower-carbon economy
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Our people
Invest in the health and well-being of our employees and continue building a diverse and inclusive workplace
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Our customers and shareholders
Manage our environmental, social, and governance (ESG) risks and opportunities to benefit our customers, shareholders, and employees to operate in an ethical manner
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Our communities
Create measurable social impact by investing in the health and well-being of our communities
Stay connected
1 8.7 million customers, as of 9/30/2022. Eighth largest global defined contribution plan provider, internal calculation, based on assets under management as of December 2019. Five geographies, as of 12/31/20, with offices in the United States, as well as Canada, Hong Kong, Indonesia, and Malaysia. 2 Global WAM retirement metrics are as of 12/31/22. 3 Internal calculation based on assets under management and administration (AUMA) as of December 2019. 4 As of 12/31/2022, John Hancock Life Insurance Company (USA) supported 50,882 plans, 1,586,569 participants, and $89,537,417,404.05 in AUMA. John Hancock Life Insurance Company of New York supported 2,679 plans, 77,845 participants, and $5,128,624,337.04 in AUMA. John Hancock Retirement Plan Services LLC supported 1,879 plans, 1,633,777 participants, and $92,836,605,881.23 in AUMA. Participant counts reflect all active participants with a balance. Approximate unaudited figures for John Hancock, provided on a U.S. statutory basis.