Making decisions easier and lives better
We help people around the world confidently save and invest for their retirement goals.
Global scale, local focus
With more than 50 years of retirement plan experience, we’ll consult with you to understand your goals. As part of Manulife Investment Management, we’re one of the world’s largest retirement plan providers,¹ with the commitment and scale to help you deliver your desired outcomes.
8.7M global participants2
$305.4B global assets under management and administration (AUMA)2
8th largest global DC plan provider3
3.4M U.S. participants4
Over $199B U.S. AUMA4
>55,000 U.S. plans4
Focused on the outcomes you want
We know one size doesn’t fit all plans—and that your goals for your retirement plan can range from minimizing risk and administrative duties to maximizing retirement savings. We’ll consult with you to understand your goals and help you design a plan focused on delivering the results you’re looking for through:
A responsive service model
Flexible to the needs of your business, we'll partner with the professionals you’ve chosen for your plan.
A plan designed around you
We’ll ask you what you want out of your retirement program work with your partners to design it around your goals, not ours.
Data to drive decision-making
We use data intelligently to help guide plan sponsor and participant decision-making and to track outcomes.
Delivering retirement readiness
Using personalization and proactive engagement, our participant experience motivates people to take action to help them achieve their retirement goals.
Awards and press
We make retirement plans work with our steadfast commitment to customer satisfaction and participant engagement. But don't just take our word for it—see what the industry has to say.View our awards page
John Hancock Retirement launches dynamic default investment feature to help participants address more complex financial needs and prepare for retirement New John Hancock Retirement report finds sharp declines in financial progress with employees now twice as likely to take a negative view of their finances than a positive one John Hancock Retirement selects Wayne Park as new CEO bringing decades of experience working alongside intermediaries, plan sponsors, and participants as a champion of retirement readiness John Hancock Retirement launches prospect finder tool for financial professionals to help build scale and efficiency John Hancock wholesalers again recognized among the top providers of defined contribution services
Recent press releases
“4 types of workers who expect to delay retirement,” MSN Money “4 steps to reduce economic anxiety,” MarketWatch “Millennials’ mental health strained by economy, John Hancock Says,” Financial Advisor “Financial stress rises among US workers, survey finds,” Financial Advisor “Economy, inflation delaying retirement dreams John Hancock,” Investment News
We stand for diversity, equity, and inclusion
We live by our mission to make decisions easier and lives better. Foundational to our success is ensuring that all of our colleagues, customers, and stakeholders are respected, feel connected to each other and to our mission, and are treated with equity and dignity.
We're fostering diversity at all levels in the organization, which is reflective of the communities we serve.
Our goal is to create a workplace culture in which colleagues thrive because they belong and can bring their authentic selves to work.
We're working to create strong partnerships and diversity, equity, and inclusion (DEI) support in the external communities in which we live, work, and serve.
We're reviewing processes and partnerships to ensure alignment of our DEI goals and values.
Manulife’s sustainability strategy supports our mission to make decisions easier and lives better. With a long history in financial services and as a good corporate citizen, we built our strategy on four key pillars by incorporating input from external and internal stakeholders and ongoing engagement with sustainability associations, as well as our own extensive experience with sustainability.
Reduce the impact of our operations on the physical environment and invest in supporting the transition to a lower-carbon economy
Invest in the health and well-being of our employees and continue building a diverse and inclusive workplace
Our customers and shareholders
Manage our environmental, social, and governance (ESG) risks and opportunities to benefit our customers, shareholders, and employees to operate in an ethical manner
Create measurable social impact by investing in the health and well-being of our communities
1 8.7 million customers, as of 9/30/2022. Eighth largest global defined contribution plan provider, internal calculation, based on assets under management as of December 2019. Five geographies, as of 12/31/20, with offices in the United States, as well as Canada, Hong Kong, Indonesia, and Malaysia. 2 Global WAM retirement metrics are as of 3/31/23. 3 Internal calculation based on assets under management and administration (AUMA) as of December 2019. 4 As of 3/31/2023, John Hancock Life Insurance Company (USA) supported 56,345 plans, 2,498,304 participants, and $199,690,669,794.77 in AUMA. John Hancock Life Insurance Company of New York supported 2,679 plans, 77,845 participants, and $5,128,624,337.04 in AUMA. John Hancock Retirement Plan Services LLC supported 1,879 plans, 1,633,777 participants, and $92,836,605,881.23 in AUMA. Participant counts reflect all active participants with a balance. Approximate unaudited figures for John Hancock, provided on a U.S. statutory basis.