We believe everyone deserves the chance to retire with confidence
And we know that a workplace retirement plan is one of the best ways to pursue that goal.
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8.5M global participants2
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$292.7B global assets under management and administration (AUMA)2
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8th largest global DC plan provider3
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3.1M U.S. participants4
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Over $189B U.S. AUMA4
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>54,000 U.S. plans4
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Consultative
The flexibility to support multiple plans and service models
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Proven
Decades of experience in retirement plans1
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Personal
An award-winning,5 personalized participant experience
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Easy
Tools to facilitate plan management and collaboration
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John Hancock Retirement launches prospect finder tool for financial professionals to help build scale and efficiency John Hancock wholesalers again recognized among the top providers of defined contribution services John Hancock Retirement's latest state of the participant report finds more than half of plan participants are retirement ready with at least 70% income replacement New John Hancock Retirement report reveals surprising contradictions in how pandemic is affecting employees John Hancock Retirement brings Signature Fiduciary Connect to plan sponsors seeking additional support in offering workplace 401(k)s
Recent press releases
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"John Hancock Launches Client Prospecting Tool," Financial Advisor "Prospecting Tool for 401k Advisors Designed to Add Scale, Efficiency," 401k Specialist "Find financial independence on the Fourth of July," Times Union "DALBAR Recognizes Retirement Plan Providers with Superior Mobile Enrollment Experiences," DALBAR Inc. "Retirement Readiness and the Impact of Auto Features," NAPA
Press coverage
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Talent
We're fostering diversity at all levels in the organization, which is reflective of the communities we serve.
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Culture
Our goal is to create a workplace culture in which colleagues thrive because they belong and can bring their authentic selves to work.
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Community
We're working to create strong partnerships and diversity, equity, and inclusion (DEI) support in the external communities in which we live, work, and serve.
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Business
We're reviewing processes and partnerships to ensure alignment of our DEI goals and values.
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Our environment
Reduce the impact of our operations on the physical environment and invest in supporting the transition to a lower-carbon economy
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Our people
Invest in the health and well-being of our employees and continue building a diverse and inclusive workplace
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Our customers and shareholders
Manage our environmental, social, and governance (ESG) risks and opportunities to benefit our customers, shareholders, and employees to operate in an ethical manner
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Our communities
Create measurable social impact by investing in the health and well-being of our communities
Stay connected
1 "PLANSPONSOR 2021 Defined Contribution Recordkeeping Survey," © 2021 Asset International, Inc., June 2021. 2 Global WAM retirement metrics are as of 6/30/22. 3 Internal calculation based on assets under management and administration (AUMA) as of December 2019. 4 As of 6/30/22, John Hancock Life Insurance Company (U.S.A.) supported 50,335 plans, 1,604,510 participants, and $89,561,776,014 in AUMA. John Hancock Life Insurance Company of New York supported 2,637 plans, 76,598 participants, and $5,121,057,753 in AUMA. John Hancock Retirement Plan Services LLC supported 1,756 plans, 1,440,374 participants, and $95,176,036,432 in AUMA. Participant counts reflect all active participants with a balance. Approximate unaudited figures for John Hancock are provided on a U.S. statutory basis. 5 #2 in participant satisfaction for website and online capabilities, "New Cogent Syndicated Study Names Top 10 Plan Providers for Website and Online Capabilities," Escalent, 9/21/21. Top rankings in participant satisfaction for digital 401(k) services, “Many Retirement Plans Miss Mark on Delivering Guidance to Participants through Digital Channels, J.D. Power Finds,” J.D. Power, September 2021. Top rankings for quick enrollment experience and traditional enrollment, “DALBAR’s State of the Industry—Online Enrollment,” #1 for quick enrollment and #4 for traditional enrollment, DALBAR, Inc., January 2022.