John Hancock appoints Heather Windjue to head of TPA strategy and support, retirement plan services
BOSTON, MA (February 1, 2019)—In an effort to provide seamless continuity and service to retirement plan third-party administrators (TPAs), John Hancock Retirement Plan Services, LLC (John Hancock) announced that Heather Windjue will succeed Head of TPA Strategy and Support Ann Slotwinski, who will be retiring after 37 years with the firm.
Ms. Windjue, a 22-year veteran of the retirement plan industry, had been serving John Hancock as assistant vice president of operations strategic planning and projects. She'll begin in the new role on February 1, reporting to Scott Francolini, senior vice president of strategic relationship management and consulting (SRM&C).
“Heather comes to her new role with strong existing relationships across the TPA community and a deep understanding of the TPA and John Hancock service model, operational efficiency, relationship management, and strategic leadership,” said Mr. Francolini. “I look forward to her vision and leadership as she works to take the TPA team to the next level to support sales, retention, and profitability, as well as to her joining the broader leadership team of SRM&C.”
Ms. Slotwinski will remain with the business until June and assist with the transition. She's been in TPA services for 23 years, 7 of which she was head. In that role, she refined John Hancock's TPA segmentation strategy, updated the TPA required minimum distribution role, and oversaw the creation of the John Hancock TPA essentials program, providing TPAs with education, tools, and programs to succeed in growing their businesses.
“We'll miss Ann tremendously—as will the industry,” said Mr. Francolini. “Not only has she been a leader at John Hancock, she's known throughout the industry for her strong relationships and the work she’s accomplished through her participation on the Board of Directors for National Institute of Plan Administrators (NIPA). We're forever grateful for her time and commitment to John Hancock.”
About John Hancock
As of September 30, 2018, John Hancock serviced over 58,000 plans with over 2.8 million participants and over $168 billion in assets under management and administration (AUMA).1
About John Hancock and Manulife
John Hancock is a division of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions. AUMA by Manulife and its subsidiaries were over CAD$1.1 trillion (US$863.0 billion) as of September 30, 2018. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at manulife.com.
One of the largest life insurers in the United States, John Hancock supports approximately 10 million Americans with a broad range of financial products, including life insurance, annuities, investments, 401(k) plans, and education savings plans. Additional information about John Hancock may be found at johnhancock.com.
1 John Hancock consists of John Hancock Life Insurance Company (U.S.A.) (not licensed in New York), John Hancock Life Insurance Company of New York (licensed in New York), Valhalla, New York, and John Hancock Retirement Plan Services, LLC. Approximate unaudited figures for John Hancock are provided on a U.S. statutory basis.
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