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What’s your role?

I’m a financial professional

I want to register for access to tools to help me prospect and manage my plans.

I'm a plan sponsor

I want to sign in to my retirement plan website to manage my plan.

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I want to sign in to my Manulife John Hancock Retirement account.

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New password

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Must be at least 9 characters long
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New password

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Must be at least 9 characters long
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New passwords fields must match

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Plans under $50M
Plans above $50M
Business development directors
Strategic relationship managers

Regional leads

Nick McParland

Divisional Vice President
860-539-6294
nmcparland@jhancock.com

Chris Porter

Internal Sales Director
770-350-1996
cporter@jhancock.com

Regional vice presidents and internal sales consultants

Doug Allen

Regional Vice President
Louisianna/Mississippi
617-717-9898
Doug_Allen@jhancock.com

Gracie Carter

Internal Sales Consultant
205-967-6697
graciecarter@jhancock.com

Blake Burkett

Regional Vice President
Arkansas, Oklahoma, and western Tennessee
713-265-7089
bburkett@jhancock.com

Dillon Horak

Internal Sales Consultant
770-350-1935
dohrak@jhancock.com

Bill Cartwright

Regional Vice President
Iowa, Nebraska, North and South Dakoka
402-913-5535
Bill_Cartwright@jhancock.com

Katie Hanna

Internal Sales Consultant
770-677-7855
Katie_Hanna@jhancock.com

Matt Deno

Regional Vice President
Southern Oklahoma and northeastern Texas
817-966-7987
Matt_Deno@jhancock.com

Sarah Young

Internal Sales Consultant
770-677-7844
syoung@jhancock.com

David Dickens

Regional Vice President
Houston (Less than $2M)
216-543-7315
David_Dickens@jhancock.com

Gracie Carter

Internal Sales Consultant
205-967-6697
graciecarter@jhancock.com

Adam Johnson

Regional Vice President
Arizona and New Mexico
480-658-6149
amjohnson@jhancock.com

Olivia Palmer

Internal Sales Consultant
770-677-6641
opalmer@jhancock.com

Jerry Lopez

Regional Vice President
Texas
512-705-7663
Jerry_Lopez@jhancock.com

Joey Kam

Internal Sales Consultant
770-677-6645
jkam@jhancock.com

Scott Messmer

Regional Vice President
Houston ($2M–$30M)
713-376-1938
smessmer@jhancock.com

Gracie Carter

Internal Sales Consultant
205-967-6697
graciecarter@jhancock.com

Danny Boychuk

Business Development Director
Kansas, Missouri & southern Illinois
817-308-5791
dboychuck@jhancock.com

Austin Hirschman

Internal Sales Consultant
770-677-6653
ahirschman@jhancock.com

Regional leads

Dan Toohill

Internal Sales Director
617-543-0753
dtoohill@jhancock.com

Regional vice president and internal sales consultant

Shannon Knapp

Regional Vice President
Central
940-390-1046
sknapp@jhancock.com

Jeffrey Farnell

Internal Sales Consultant
781-619-2141
jfarnell@jhancock.com

Danny Boychuk

Business Development Director
817-308-5791
dboychuck@jhancock.com

Regional leads

Stephen Schuman

Divisional Vice President,
National Strategic Relationship Management
617-572-1785
sschuman@jhancock.com

Strategic relationship managers

Your strategic relationship manager (SRM) serves as your primary service contact, helping to ensure that our products and services meet your clients’ needs today and in the future. They work with all our partners to help drive better participant outcomes and improve the plan's health.

For Signature contracts, you can find your SRM for each plan under your "Block of business summary" at jh401kadvisor.com.

For open-architecture plans, you can find your SRM for each plan on the homepage of jhplansponsor.com.

You can contact the advisor advocate team at 844-275-5422
or askjhaa@jhancock.com.

This concierge team provides comprehensive, responsive service to all financial professionals and is the primary contact for financial professionals who have emerging books of business with John Hancock.

What's your role?

I’m a financial professional

I'm a plan sponsor

I’m a retirement plan participant

What’s your role?

I’m a financial professional

I'm a plan sponsor

I’m a retirement plan participant

Forgot your password?

Email sent

An error occurred while processing your request. Please try again later.

Two-step verification

Two-step verification

Please create a new password

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Password successfully reset.

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Password successfully reset.

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Your account phone number has been changed successfully

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Your account phone number has been changed successfully

Regional leads

Nick McParland

Chris Porter

Regional vice presidents and internal sales consultants

Doug Allen

Gracie Carter

Blake Burkett

Dillon Horak

Bill Cartwright

Katie Hanna

Matt Deno

Other logins for
account holders

Confirmed.
Welcome back.