COVID-19: working through a time of change
In this period of unprecedented change, we've got the resources you need to understand new legislation, find help for your business, run virtual meetings, and navigate the new normal.A message from Patrick M. Murphy, CEO, John Hancock Retirement
The CARES Act
The Coronavirus Aid, Relief, and Economic Security (CARES) Act was passed by Congress and signed into law by the president on March 27, 2020. This act is the latest round of federal government support relating to the COVID-19 public health crisis and associated economic turmoil, and contains some significant retirement plan provisions. The CARES Act offers financial relief by temporarily relaxing the rules on three key provisions of qualified retirement plans.
Coronavirus-related distributions of up to $100,000 may be allowed in 2020 without penalty—for participants in eligible retirement plans—if they meet certain conditions.
The relaxation of loan rules includes a temporary increase in the maximum loan amounts and a one-year extension to repayments due between March 27, 2020, and December 31, 2020.
The 2020 required minimum distribution (RMD) waiver would allow plans to suspend making RMDs in 2020 and would apply to participants who turned age 70 1/2 in 2019 and had not yet received their 2019 distribution.
Helpful resources for our business partners
Use these links to find help for small business owners, guidance from health authorities, and resources for retirement plan professionals.
Go to the U.S. Small Business Administration website Go to the U.S. Chamber of Commerce website
COVID-19-related help from the U.S. Small Business Administration and the U.S. Chamber of Commerce
Go to the Centers for Disease Control website Go to the World Health Organization website Use this directory of local health departments
Critical information from health authorities
Read about COVID-19 with NIPA
Resources for third-party administrators from the National Institute of Pension Administrators (NIPA)
Go to the FEMA website Get the facts on COVID-19 See how you can help
Information from the Federal Emergency Management Agency (FEMA) on the government's response to the COVID-19 pandemic
Virtual meetings fill the social distancing gap
Like many of you, most of us are working from home, but that doesn’t mean meetings stop—we just move them online.
How to go virtual with enrollment and education
There are several virtual options for educating participants and enrolling them in their plans: live and recorded webinars, one-on-one calls, multimedia, and interactive online tools.
Reach out to your relationship manager to set up and run virtual education meetings and share our best practices. We're here to help!
Use our prepackaged market dynamics education campaign
Retirement savers need education and guidance now more than ever. Whether you have a John Hancock plan or not, you can use our prepackaged market dynamics campaign to run education meetings, with flyers in English and Spanish.
Making retirement plans work—despite the uncertainty
We're continuously monitoring, measuring, adjusting, and responding to meet the changing needs of our financial professionals, plan sponsors, and participants.
Read about our response to COVID-19 Read about our response to the CARES Act
Our continued commitment to service
We’re fortunate to have a robust suite of virtual tools that allows us to continue to work effectively with each other and our business partners. Our planning, preparation, and testing mean that we’re ready to meet our clients' expectations as we collectively work through the realities of a global pandemic.
Read the press release and access gratitude messages you can share
Our continued commitment to community
John Hancock, Boston Athletic Association, Governor Baker, and Mayor Walsh: Join us in turning the Commonwealth blue to thank the front lines
We’re waiving recordkeeping fees for new 401(k) plans
We understand that the pandemic has made a lot of things harder for small businesses—including moving your retirement plan. So, we're doing what we can to help make that a little easier.
We’ll waive Q1 2021 recordkeeping fees for all new 401(k) plans that sign on by December 31, 2020. To find out if your plan is eligible, please contact your John Hancock representative.
Honoring our TPA Elite Leaders and the heroes at the Boston Medical Center
We partnered with Cheeriodicals to donate care packages to frontline workers and young patients.
Insight on the market volatility
You can get the latest analysis on the market and economic news from our colleagues at John Hancock Investment Management.
Help with the new normal
Working from home? Managing a team remotely? It comes with extra challenges when everyone in your household is also home. We’ve got some best practices for the new remote workplace and some ideas to keep your kids busy.
Try socializing from a distance
Schedule a virtual coffee klatch, water cooler conversation, lunch and learn, or happy hour with your favorite video conferencing app.
Here's how we're keeping our kids occupied while we're all home together
- Stage your own episode of Chopped with whatever you have in the pantry
- Order pre-prepped recipes and make dinner as a family
- Have each family member pick a night to cook or to choose the meal
And make clean up more fun with a dance party set to the kids' favorite music.
Fun ways to reach out to the grandparents
- Have the grandparents read bedtime stories on Facetime or a video call
- Invite remote family members to play Words with Friends, Quiz Up, Fleet Battle, or any of your other favorite game apps
- Host a trivia or Pictionary night with the cousins on your favorite video conferencing platform
More digital resources for kids and families
Scholastic creates a free open-access digital hub Scholastic learn at home
Keeping kids up with the basics
Watch live streams from nature Cincinnati Zoo San Diego Zoo
Lions and tigers and bears—and more!
NASA Kids' Club Amazing Space National Geographic Kids Smithsonian for Kids
Look up into space and back into history
Virtual tours of the world's greatest museums Google Art Lunch Doodles, Kennedy Center YouTube Series Metropolitan Museum of Art for kids Metropolitan Opera
Learn to draw and view the masters
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