Plan sponsor newsletter
Q3 2025
It’s about time‒stay the course

The market fluctuations throughout this year may have left many participants feeling anxious. That’s why we chose stay the course as our theme this quarter. We want to help guide your participants in changing market conditions by encouraging them to focus on their long-term goals.
Check out how we’re engaging participants:
- Financial well-being quarterly newsletter—Help participants navigate financial priorities and learn about market conditions.
- Journey-based participant outreach—Nudge participants to start saving, consider saving even more, or personalize retirement strategies.
- Webinars—Sign up by clicking Webinar in the sidebar on the homepage.
And don’t forget about our advocacy campaigns. You can easily integrate our materials into your internal communications to help reinforce positive saving and planning behaviors.
Visit It’s about time to learn about upcoming programs, read sample communications, and download our advocacy campaigns.
Focusing on a sustainable future

Our impact agenda guides our sustainability efforts and keeps us true to our mission of creating a better tomorrow for our business, our communities, and the planet.
Three interconnected pillars outline the social and environmental areas where we have the greatest ability to affect change:
- Empowering sustained health and well‑being to support the journey toward a better life as a partner for progress
- Driving inclusive economic opportunities to create a more even playing field for underserved and underrepresented communities
- Accelerating a sustainable future to restore and preserve the planet we all share

Are retirements that could span decades better? Longevity’s about much more than a longer lifespan. The implications are shifting the way we think about retirement.
We’re committed to helping people live better, for longer. And the key to helping make those extra years better is to balance health and wealth.
Our new longevity website was launched to share research and showcase our partnership with MIT Age Lab to help improve the aging population’s quality of life. You can also find insight on how to help support participants and read thought leadership articles. More research and resources will be added in the coming months.
Streamlining participant authentication

We upgraded our contact center’s interactive voice response (IVR) system to improve security and offer participants a quicker, more convenient authentication experience. When participants call, they’re prompted to answer three personal verification questions before being connected with a representative. After the questions are successfully answered, they’re enrolled in Pindrop Passport and don’t need to answer questions on future calls.
Contact your Manulife John Hancock representative for more information.
Legislative update

Interested in hearing legislative news from our ERISA experts? You can help fulfill your fiduciary duties and navigate the road ahead by learning about:
- How the U.S. Supreme Court ruled in the Cornell University lawsuit
- The effect of proposed budget cuts on IRS and DOL enforcement activities
- What’s on the horizon for the second half of 2025 and into 2026
Speakers
- Christopher E. Frank, Head of DC Consulting, Benefits Consulting Group, Manulife John Hancock Retirement
- Tami D. Guimelli, AVP, Associate Chief Counsel, U.S. Retirement Law, Manulife John Hancock Retirement
Fiduciary roles and responsibilities

Listen to our industry expert discuss the roles and responsibilities of ERISA fiduciaries.1 You can learn helpful strategies to meet today’s challenges and navigate through the evolving regulatory and legislative environment. Topics include:
- The current retirement landscape
- ERISA litigation trends
- Best practice considerations
You can get direct access to our library of fiduciary resources, including answers to frequently asked questions and a checklist to monitor your progress in completing important fiduciary tasks. A certificate of completion is provided.
1 This piece is not intended to be an exhaustive review of fiduciary duties under ERISA. The objective is to highlight the key responsibilities of a plan fiduciary and present the challenges that plan fiduciaries may face in discharging their duties. Manulife John Hancock cannot provide legal advice concerning your plan or your role as plan fiduciary, and the information included should not be taken as such. If legal advice or other expert assistance is required, please consult your legal counsel.
FOR PLAN SPONSOR USE ONLY. NOT FOR USE WITH PLAN PARTICIPANTS.
Important disclosures
Important disclosures
Please note that it is incumbent on financial professionals affiliated with certain broker-dealer firms to obtain permission from their supervising broker-dealer firm prior to attending this event.
The content of this document is for general information only and is believed to be accurate and reliable as of the posting date, but may be subject to change. It is not intended to provide investment, tax, plan design, or legal advice (unless otherwise indicated). Please consult your own independent advisor as to any investment, tax, or legal statements made.
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