Building your plan
With five decades of retirement plan experience, we know what makes a retirement plan successful for the plan sponsor and its participants. It starts with a strong foundation.
Transition
Your plan. Our project.
You'll be assigned a dedicated plan implementation manager (PIM) to manage your transition and keep you informed every step of the way.
With decades of experience transitioning plans, we’ve streamlined the process and developed some critical best practices plan sponsors can use for a seamless transition.
- Carefully complete John Hancock paperwork to begin the plan setup process
- Review your plan document with your plan consultant
- Send your plan information to John Hancock so we can customize your services and enrollment materials
- Notify participants of the coming transition in a timely manner and prepare liquidation letters
- Send regular and ongoing employee payroll information—both contribution and census information—to John Hancock
Census data
Having current, complete census data is vital to securing participant accounts and enabling a smooth transition and service delivery. With accurate census data, we can optimize your retirement plan and personalize the experience for your employees.
- Employees can register online and safeguard their account
- Employees can enroll online with our guided online tools
- Participants receive personalized guidance to help them improve their retirement readiness and financial wellness
- Participants can receive transaction confirmations and other plan- and account-related communications digitally
- You’ll receive enhanced, meaningful reporting on plan health, retirement readiness, and benchmarking
We make it easy for you to submit census information
Option 1
Payroll Path
Your payroll provider can securely send census data online directly to John Hancock on your behalf with Payroll Path.
Option 2
File uploads
You can submit your census data quickly and easily through the submission tool on the plan sponsor website.
Option 3
Employee snapshot
You can review and update employee records at any time on the plan sponsor website “Employee snapshot” page.
Payroll
Payroll submission made simple and secure
Because payroll plays such a critical role in a retirement plan, we offer you a choice of methods that makes submission simple and secure. Choose the payroll method that works best for your business.
Payroll Path
With Payroll Path, you can authorize your payroll company to send us the contribution file directly on your behalf. Once we receive the file, we post the contribution details on the plan sponsor website and send you an automatic notification email. Then you just have to verify the details and make an online payment through our secure website.
Payroll 360º
With payroll 360º, John Hancock and your payroll vendor integrate seamlessly for digital transmission of your payroll file, with no manual intervention.
Payroll 360º uses two digital file paths for data integration
1 The payroll and data file from your payroll vendor to John Hancock contains contributions, loan repayments, and participant-indicative data.
2 The feedback file from John Hancock to your payroll vendor contains actionable payroll change information, such as deferral and loan repayment deduction changes.
Plan design
Plan design to meet your goals and your employees' retirement needs
We’ll work with your plan consultant to design and implement a qualified plan that aligns with your company’s overall strategy while helping your employees save for retirement.
Eligibility rules to get your employees in the plan
Services that help you minimize your compliance risk
Features to help you control your plan costs
Learn more about our Signature platform
Engaging your participants in the power of their plan
We provide participants with personalized guidance to help them create a plan to meet their unique financial and retirement goals.
Selecting and monitoring investments
Whether you want to do it yourself or get help, we've got tools and services to help you select and monitor your plan's investment lineup.
Keeping your plan secure
John Hancock uses a multilayered approach to protect plan and participant data, which includes following the DOL's best practices for cybersecurity.
Managing your plan
You'll have the fiduciary support and plan management tools you need to help you mitigate your risk and fulfill your duties.
Financial professionals—want to learn more about John Hancock Signature?
Find your local John Hancock representativeGroup annuity contracts and recordkeeping agreements are issued by John Hancock Life Insurance Company (U.S.A.), Boston, MA (not licensed in New York), and John Hancock Life Insurance Company of New York, Valhalla, NY. Product features and availability may differ by state. Each entity makes available a platform of investment alternatives to sponsors or administrators of retirement plans without regard to the individualized needs of any plan. Unless otherwise specifically stated in writing, neither entity is undertaking to provide impartial investment advice or give advice in a fiduciary capacity. Securities are offered through John Hancock Distributors LLC, member FINRA, SIPC.